Insight

West Sussex Fire and Rescue Service

We started using the Do-IT Profiler for our staff about 3 years ago. I’m really impressed, blown away even, with the quality of the reports that have been produced. The bespoke information, along with ideas for support and coping mechanisms, have enabled me to have meaningful discussions with the individuals. We have been able to tailor the support so that it is specific for their individual needs. Where the report has been shared with the line manager, this has helped them to understand any challenges and flex some of the more practical elements of the work. This includes adapting how on the job skills training is delivered. This approach has helped people to excel in their ambition to become fully qualified Fire Fighters where they would otherwise have struggled. These assessments are enabling us to support staff at all levels and roles across our service. To quote a recent recruit “I don’t have the words to tell you what this means to me. For the first time ever I feel included and supported.”

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